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Withdrawals: Withdrawal Policy details

Depending on your registered country, your withdrawal requests may be subject to our Withdrawal Policy and could be split into more than one transaction.

Every time you make a deposit with any of the following methods, the amounts will count towards your pending automatic withdrawals total:

  • VISA 
  • NETELLER 
  • Skrill 
  • PayPal

Later, when you request a withdrawal, our system will check if you have made any deposits with these methods in the past 12 months. 

If none are found, you will be able to select from any of the withdrawal options available in the Cashier.

If you have made deposits with the above methods in the past 12 months, you will be informed of how much will be processed as an automatic withdrawal and to which method(s).

If the withdrawal methods listed in the Cashier are still valid and you agree to proceed, our system will:

  • Consolidate as many previous deposit amounts with each method as possible.
  • Apply the consolidated amounts back to each method, in the following order of priority, until it has matched the total deposited:
    1. CFT eligible VISA (cards that accept incoming credits)
    2. NETELLER and Skrill
    3. PayPal
  • Use the same currency of that of your last deposit with each method.
  • Start with your oldest deposits and work its way to the most recent.

As previous deposit amounts get matched or fall out of the 12-month time frame, they will be deducted from your pending automatic withdrawals total.

If the withdrawal amount you've requested is higher than the total amount previously deposited with the methods listed in this article, you will be asked to select a payment method to receive any remaining amount after your automatic withdrawals have been processed.

If one or more of the withdrawal methods listed in the Cashier is no longer valid, or you don't want to use them anymore, cancel your request and contact us so we can permanently remove them.

Future deposits and withdrawals with permanently removed methods won't be possible and any amounts previously deposited with them will no longer be part of your pending automatic withdrawals total.

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