Moving your account is fast and easy

PokerStars has operated under license in Denmark since January 1, 2012, and if you haven’t already moved your account, you can do so now. The process is very simple and takes only a few minutes to complete. You will thus be notified when it is required for you to migrate to the software.

All you need to do is to follow the prompts on how to move it to the new software when you log in to your account:

  1. Move to  A pop-up will appear once you log into your .com software from January 1. Simply click the button "Move to".
  2. Download software: You must then download the software. Click "Upgrade software".

    You should be ready to access your account in the .DK software after that.

After you download the software

When you have downloaded the software and log in to your account you will get further instructions to fill in your personal information including CPR-number. This information is required by the Danish Gambling Authority, as part of our licence agreement. IMPORTANT – the personal information needs to be completed correct to pass the CPR check. We recommend that you enter the information EXACTLY as it is on your health insurance card.

Questions about moving your account

You can choose to see the process by visiting this video tutorial.

If you have any questions please visit the Migration FAQ page.

You are also welcome to email our support team on