Transferring funds between currencies

How do I transfer funds between bankrolls?

You can transfer funds between currency bankrolls using the Cashier.

Follow these steps:

1. Open the Cashier.
2. Select Manage Currencies.
3. Select Convert Currencies.
4. Choose the currency and enter the amount you want to convert.
5. Review the conversion details shown on the screen.
6. Confirm the conversion.

Where do the exchange rates come from?

The exchange rates are provided by XE.

Key points about exchange rates:

• Exchange rates are updated several times a day.
• Some deposits and withdrawals may use a rate that includes an additional margin.
• The margin applied depends on the specific currency.
• Details about these margins are available in the Terms of Service on the website.

How can I remove a currency bankroll?

You can remove a currency bankroll through the Cashier.

Follow these steps:

1. Go to the Cashier.
2. Select Manage Currencies.
3. Untick the currency you want to remove.

Before closing a bankroll:

• You must transfer or withdraw all funds.
• The bankroll must contain zero funds.

Restrictions:

• The USD bankroll cannot be closed.
• Any pending or partially earned bonus stored in that bankroll will be lost.
• A bankroll used for an active multi-deposit bonus cannot be closed.

Can I play games in a different currency?

Yes. You can play games in a different currency without converting funds in advance and without paying conversion fees.

When auto‑convert is enabled:

• Buy-ins convert using the current exchange rate.
• Winnings convert back to your preferred currency.

To enable auto convert currencies:

1. Open the Cashier.
2. Select Manage Currencies.
3. Choose your preferred currency.

How can I activate auto‑convert currencies on desktop?

Follow these steps on desktop:

1. Log in to your account.
2. Open Settings.
3. Select Global.
4. Select Multi Currency.
5. Tick one or both options:
   • Entering a game or placing a bet.
   • Leaving a game or settlement of a bet.
6. Apply the changes.

How can I activate auto‑convert currencies on my phone?

Follow these steps in the mobile app:

1. Open Settings.
2. Select Auto Convert Currencies.
3. Choose one or both options:
   • Entering a game or placing a bet.
   • Leaving a game or settlement of a bet.
4. Select Apply.

How can I activate auto convert currencies on the website?

Follow these steps on the website:

1. Open the Multi‑Currency page.
2. Tick one or both options:
   • Entering a game or placing a bet
   • Leaving a game or settlement of a bet
3. Select Apply.